Telehealth - Online Counseling

With the Covid-19 coronavirus pandemic, you likely have heard the term "telehealth" many times. Telehealth is typically thought of as working with your doctor via a telephone call or a video conference. Another similar term you may not be as familiar with is "Telemental Health." It is similar to "telehealth" but you are speaking with a mental health professional. In the State of Georgia, "Telemental Health" is defined as:

Telemental Health means the mode of delivering services via technology assisted media, such as, but not limited to, a telephone, video, Internet, a smartphone, tablet, PC, desktop system, or other electronic means using appropriate encryption technology for electronic health information.

Telemental Health facilitates client self-management and support for clients and includes synchronous interaction and asynchronous store and forward transfers.” (Georgia Code 135-11-.01)

In our office, we are using a Google Meet, a HIPAA compliant video conferencing platform. Video conferencing is a synchronous mode of interaction, meaning that the interaction is happening at the same time (eg, we hear (and see) you at the same time you speak) as opposed to email which is asynchronous meaning it is not happening at the same time (eg, you write an email, press send, and sometime later we read it).

The care and security of your healthcare is of utmost importance to us. Therefore, for a therapist  to perform therapy via telemental health, we have met the following requirements:

  • Complete a minimum of 6 hours of telemental health training in the last 5 years.

  • Are always on a secure network. In our office, our Internet service is password protected AND behind a firewall that is an extra layer of security. In their homes, our therapists are on secured networks, too.

How do I connect with my therapist?

Before your session time, you will receive an email invitation to join the session. In the body of the email will be a link to to join. If you want to see a little of how a session might look, click on the video on this page to see a brief video conference demonstration.

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