ONE LOVE COUNSELING | APPOINTMENTS
Welcome to the client portal for One Love Counseling. New clients can check appointment availability and request appointments. Log in to manage your appointments, join telehealth sessions, and complete paperwork. If you don’t have a portal account yet or have forgotten your password, please contact our office.
DURATION OF OFFICE VISITS / TELEHEALTH SESSIONS:
Intake sessions are scheduled for 1 hour. After that, standard sessions are 50 minutes. Standard sessions may be longer if requested, and this additional time is pro-rated.
FREQUENCY OF OFFICE VISITS / TELEHEALTH SESSIONS:
Most individuals maintain once or twice-weekly therapy appointments. You and your clinician can determine a plan to meet your specific needs. There are occasional cases of acute crisis or in-depth therapy which may call for more frequent appointments.
TIMING OF OFFICE VISITS / TELEHEALTH SESSIONS:
Generally, office visits begin 5 minutes after the hour and end 5 minutes before the hour.
Appointments are available weekdays and weekends 8:00 am - 8:00 pm. We use an appointment system that will send you reminders for sessions and helps make sure our clinicians are available for you. To set an appointment, complete this form.
CANCELLATION AND LATE POLICY:
We expect you to keep your appointments which are reserved for you. If you are late to an appointment the session will end on time and not run over into the next person's session. If you miss a session without canceling or cancel with less than forty-eight (48) hours notice, you will be billed $50.00 for that session. Insurance will not reimburse missed sessions.